All sales are final, there are no returns or exchanges

If your case came damaged or misprinted we are so sorry! We offer a free replacement or refund if you contact us within 20 days of the delivery date. Please email LilyAriaKatz@gmail.com containing the following information:

1. Your name

2. Your order number

3. The case name

4. A clear photo showing the issue

Please note this does not include ordering the wrong case size

Yes! Our cases have two layers for extra durability and protection. There is a risen edge around both your screen, and the cameras to ensure protection!

For our international customers, we have a tailored approach to ensure a smooth delivery process. The total shipping cost is determined by the amount you spend on your purchase. This cost includes two components:

1. Base Shipping Price: This is a fixed cost that covers the logistics of shipping your order from our warehouse to your location.
2. Taxes and Duties: Depending on the total value of your order and the specific regulations of your country, taxes and duties may apply. This is calculated using a specific percentage your country charges tax on each item depending on your order value.

These calculations are shown in the tax price you see at checkout and added to your total. This method ensures that all potential costs are transparent and taken care of upfront. You won't have to worry about any additional fees when your order arrives in your country.

Handling of Taxes and Duties: We handle the estimation and collection of taxes and duties to streamline the process for you. The percentage applied is in accordance with the regulations of your country. Our checkout system automatically calculates these fees, so the price you see is the final price, with no hidden costs.

Please note that international shipping rates and delivery times vary depending on your location. We strive to provide the most efficient and cost-effective shipping options for all our international customers.

For any questions or concerns about our international shipping policies, please contact our customer service team.

We are so sorry that your country is not set up as a shipping option! This is a small business and we are still working on setting up every country possible. To request your country:

Please send our Customer service team a message using the form above and make sure to include the name of our country! Within 48 hours we will have your country added as a checkout option, thank you for your patience.